Terms of Service

Operational clarity for digital sovereignty.

Effective Date: 2026. These terms govern your access to QatarNet Solutions' digital infrastructure and services. By engaging with our platform, you agree to the protocols defined herein.

Compliance Scope

  • • Qatar Regulatory Alignment
  • • Enterprise Data Standards
  • • Security Protocols

01. Acceptance & Governance

Access to QatarNet Solutions' digital assets constitutes agreement to these binding terms. We operate under a strict framework of Qatari commercial law and international IT standards.

Legal Jurisdiction

These terms are governed by the laws of the State of Qatar. Any disputes arising from service usage shall be resolved in Doha courts.

User Eligibility

Services are strictly for B2B entities and authorized representatives. By using this site, you warrant that you possess the legal authority to bind your organization to these terms. False representation of corporate identity is a material breach.

Amendment Protocols

QatarNet Solutions reserves the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance. We notify users of material changes via the registered email address.

Service Definitions

"Services" refers to all digital infrastructure, cloud environments, cybersecurity monitoring, and managed IT solutions provided by QatarNet Solutions. Scope is defined in individual Statement of Works (SOW).

ENCRYPTED DATA FLOW

02. Data Sovereignty

We operate under a strict zero-trust architecture regarding client data. All data processed within our Qatari infrastructure remains the exclusive property of the client.

  • Retention: User data is retained only as long as service contracts are active, then securely purged.
  • Access: Internal access is logged, audited, and restricted to essential personnel only.
  • Transmission: All site traffic is encrypted via TLS 1.3. Data at rest is AES-256 encrypted.

03. Liability & Indemnification

QatarNet Solutions maintains comprehensive cyber-liability insurance and adheres to rigorous service level agreements (SLAs). However, liability is capped in accordance with standard commercial terms.

Limitation of Liability: In no event shall QatarNet Solutions be liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from the use or inability to use the service.

Indemnification: Client agrees to indemnify and hold harmless QatarNet Solutions against any claims arising from client's misuse of the services, violation of third-party rights, or breach of these terms.

Liability Caps

Contract Value 100%
Data Breach Defined in SOW
Uptime SLA 99.95%

Integration Cycle

Standard terms apply to the following operational phases.

Consult

Legal & Scope Review

Design

Architecture Approval

Deploy

Secure Implementation

Support

Ongoing Monitoring

* All phases are subject to strict SLA adherence and change management protocols.

04. Dispute Resolution

We value our partnership. Should any disagreement arise regarding these terms or service delivery, our resolution process prioritizes mediation and technical rectification over litigation.

Primary Contact for Legal Notices

QatarNet Solutions
West Bay, Doha, Qatar
Email: info@qatarsolutions.net
Hours: Sat-Thu: 8:00-18:00, Fri: Closed

Doha: West Bay

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